Milk delivery round: riders, udhaar and rate changes
What the rider should and should not see, how to collect month bills, and what to do when the milk rate goes up mid-month.
Munshi Team · 11 Nov 2026 · 2 min read
Let the rider mark deliveries only; keep bills and payments with the owner. That one rule stops most money arguments in a delivery business.
What the rider does
- Opens today's list for their route.
- Changes only the houses that took more, less or nothing.
- Marks bottles left and empties taken back.
The rider does not need to see rates, totals or who owes what.
Collecting month bills
- On the 1st, make every house's bill for last month.
- Send each bill on WhatsApp with the total owed.
- Write payments on the house's khata as they come in, cash or bank.
- A week later, remind only those who still owe.
When the rate changes
Change the house's rate from the day it changes. Days already delivered keep the old rate; new days use the new one. Tell customers a few days before, in writing, so the bill is not a surprise.
Skipped days and holidays
A family away for two weeks: mark them as not taking milk while they are away instead of writing 0 every day. Turn it back on when they return.
All of this is in the doodh wala app, with a separate Delivery rider login that only marks the day sheet. Start free.
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